Windows 10 - 2004 breaks Bluetooth

The latest Windows 10 version 2004, May 2020 update, has certainty a Bluetooth bug. On some older Apple MacBooks (up to model year 2017) Bluetooth is broken. You can use your Bluetooth device only for the amount of time you really use it, if you rest for 10 seconds, it's frozen and doesn't wake up any more.

While this was always the case in earlier Windows 10 versions, you could simply turn off Bluetooth adapter power saving to fix this problem. This is not possible any more!

Windows 10 - 2004 made changes to the power management of the Bluetooth adapter. In the Device Manager the "Power Management" tab of the Bluetooth adapter is gone, so you (or we) can't turn off power saving any more.

This change affects any Bluetooth device and occurs even without the Magic Utilities installed. We just tested a Logitech Bluetooth mouse and a Microsoft Surface Arc Mouse with the very same issue.

So far we have not found a proper solution for this issue. It might only be solved by Microsoft as the actual Bluetooth adapter drivers are part of Windows 10 and not provided by Apple BootCamp. We already reported this urgent problem to Microsoft.

However version 3.0.9.6 or higher has a workaround.

Other permanent workarounds at this moment in time are:

  • Apple Wireless Keyboard, Magic Mouse 1+2 and Magic Trackpad 1:
    Downgrade to Windows 10 - version 1909.
  • Magic Keyboards and Magic Trackpad 2:
    Use a wired USB connection.

Here are some references with the same issue on other computers: