To Mac users only

There have been recent issues with BootCamp on Windows: Apple input devices on Windows suddenly do not work anymore.

We don't know the cause of the problem, but it seems to be related to recent Windows and/or macOS updates. We can't fix it, but we try to help as good as possible.

We have a report that the following steps helped a Magic Mouse user:

Disable Bluetooth Collaboration in the networking adapter

  • Open the Device Manager
  • Expand the Network adapters branch
  • Double click Broadcom ???? Network Adapter
  • Select the Advanced tab
  • Select Bluetooth Collaboration on the left
  • Set it to Disable on the right
  • Click OK

NetworkBluetooth

Disable Bluetooth Power Saving

First turn off power savings for the Bluetooth adapter:

  • Open the Device Manager
  • Expand the Bluetooth branch
  • Double click Apple Built-in Bluetooth
  • Select the Power Management tab
  • Un-check Allow the computer to turn off this device to save power
  • Click OK

PowerSavingBluetoothAdapter

Now turn off power savings for each Magic device.

Follow these steps for each connected Magic device:

  • Open the Device Manager
  • Expand the Human Interface Devices branch
  • Double click your device, the example shows the Magic Mouse
  • Select the Power Management tab
  • Un-check Allow the computer to turn off this device to save power

  • Click OK

PowerSavingMagicMouser